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Features of Behavioral Health Telehealth

a patient and provider explore the features of behavioral health telehealth

Telehealth for behavioral health care has emerged as a pivotal tool in modern healthcare, bridging gaps in access, enhancing patient engagement, and improving treatment outcomes. This mode of care not only overcomes traditional barriers like distance and time but also ensures a seamless experience for both providers and patients.

An integrated telehealth platform can help your providers and office staff stay organized and efficient. Sunwave Health is committed to providing turnkey solutions that enable providers to deliver high-quality behavioral health services remotely. Our comprehensive platform brings patient engagement, record-keeping, and financial modules together with an intuitive user interface. Get a demo by calling 561.576.6037 now.

Why Telehealth Is So Important to Behavioral Health

Telehealth has become a crucial component of modern behavioral health care, particularly in light of the COVID-19 pandemic. The ability to provide remote care through telehealth has helped bridge the gap in access to mental health services and has become an essential tool for providers to deliver quality care.

Critics of telehealth for behavioral health care often point out that in-person therapies are more effective due to the physical presence of a therapist. However, recent studies have shown that telehealth services can be just as effective in treating mental health conditions and may even lead to better outcomes for patients. Virtual appointments can also improve adherence to treatment plans and continuity of care, as patients are more likely to attend appointments when they can do so remotely.

Features of Telehealth Platforms

Behavioral health providers need a telehealth platform that meets their specific needs. Sunwave Health’s telehealth solution offers several key features, including:

  • Secure and HIPAA-compliant video conferencing for virtual therapy sessions
  • Scheduling and appointment reminders to keep patients engaged and on track with treatment plans
  • Electronic medical record (EMR) integration to streamline documentation and maintain accurate patient records
  • Billing and reimbursement capabilities, including insurance verification and electronic claims submission
  • Customizable intake forms for new patients to gather necessary information prior to the first session

Engaging with patients through virtual appointments also allows providers to offer a more personalized and convenient experience. Telehealth visits can be conducted from the comfort of a patient’s own home, reducing any potential barriers or discomfort associated with in-person visits.

Advancing Value-Based Care

Providers can no longer rely on billing for several different line items and expect reimbursement. Payers are now shifting towards value-based care, where providers are rewarded for improving patient outcomes. In the behavioral health field, this can mean utilizing telehealth services to reach a wider patient population and offer more consistent and effective care.

Consistent telehealth visits can allow patients to continue complying with treatment plans and ensure providers have access to real-time data on their progress. This can reduce the risk of relapse in addiction patients or prevent worsening symptoms in those with mental health conditions.

Telehealth can even be useful for medication-assisted treatment (MAT) clinics, where patients have to come in regularly for medication management and counseling sessions. By offering telehealth services, MAT clinics can improve engagement and retention rates among their patient population.

Sunwave Health Can Help You Add Telehealth Services

Still behind the curve and waiting to launch telehealth services? Sunwave Health’s comprehensive telehealth platform can help you quickly set up your virtual care program and start offering remote behavioral health services. Our easy-to-use system is designed to streamline workflows, improve patient engagement, and increase revenue for providers.

Call 561.576.6037 or contact us online now to see how Sunwave Health’s telehealth platform can help your behavioral health practice reach more patients and stay ahead in value-based care. Our team of experts will provide you with a demo and answer any questions you may have about incorporating telehealth into your practice.