How to Track Patient Care with RCM Software

How to Track Patient Care with RCM Software

a provider uses a phone to ask how to track patient care with rcm software

Managing the revenue cycle at your behavioral healthcare center allows you to stay on top of insurance claims and reimbursements while remaining compliant with regulations and laws. You’ll be able to stay financially stable and provide quality care to your patients. A good revenue cycle management (RCM) tool will be able to track patient care and automatically create clean, accurate claims.

RCM is built into the full Sunwave Health platform—speaking the same language and accessible in the same place as your clinical and claims data. Find out how you can improve your workflows, create better claims faster, and deliver better care by calling 561.576.6037.

Insurance Reimbursement Is Crucial

Creating clean claims is paramount to ensuring that your behavioral healthcare center receives proper reimbursement from insurance companies. Without a solid revenue cycle management strategy, you may risk denied claims and delayed payments, which can lead to financial instability for your center.

Some common mistakes that can lead to denied claims include:

  • Incorrect patient information such as name, date of birth, or insurance ID
  • Lacking proper documentation to support medical necessity for services provided
  • Billing for non-covered services or using incorrect billing codes
  • Failing to follow up on claims that have been submitted but not paid

RCM software can help catch and correct these errors before claims are submitted, increasing the chances of receiving timely reimbursement.

Compliance Is Key

In addition to managing insurance reimbursements, revenue cycle management also plays a crucial role in ensuring compliance with regulations and laws. This includes adhering to HIPAA guidelines for patient privacy and confidentiality, as well as following specific billing and coding rules set by insurance companies.

RCM software can assist with compliance by automating processes such as verifying patient eligibility and submitting claims electronically, reducing the risk of human error. It can also provide detailed reports and audits to help your center stay on top of regulatory requirements.

Integration Is Essential

One of the biggest benefits of using RCM software within a comprehensive healthcare platform like Sunwave Health is the integration of data. Since RCM is built into the same system as your clinical and claims data, it can easily communicate with and pull information from these areas to create accurate claims.

Not only does this save time and reduce errors, but it also allows for better tracking of patient care and financial performance. With all data in one place, you can quickly identify any discrepancies or trends that may need further attention.

Insights and Improvements

A good RCM tool not only helps with day-to-day operations but also provides insights and opportunities for improvement. By analyzing data such as claim denials, reimbursement rates, and collection times, your center can identify areas for improvement and make necessary changes to increase revenue and efficiency.

In addition, RCM software can help track key performance indicators (KPIs) such as patient volume and revenue per visit, allowing you to set goals and monitor progress toward them. This data can also be used to make informed decisions about staffing and resource allocation.

Schedule a Sunwave Health Demo

The right business management software for your behavioral healthcare center will help you get paid faster, maintain compliance, and gain valuable insights into your operations. Drive the results you need and improve your revenue cycle management with Sunwave Health.

Interested in learning more about how Sunwave Health’s comprehensive platform, including RCM capabilities, can benefit your behavioral healthcare center? Schedule a demo with our team today by calling 561.576.6037. We’ll be happy to show you firsthand how our software can streamline your revenue cycle management and improve the overall financial health of your center.