Substance Abuse Treatment Centers

Sunwave Helps Substance Abuse Treatment Centers Drive Healthy Results

Patient Outcomes Rely on Data

Sunwave delivers a unified platform that eases documentation and answers clinical and operational questions, leading to better outcomes. We provide client and referral tracking, electronic medical records, billing, patient engagement tools, and an advanced analytic engine to deliver immediate visibility into performance and risk.

What Sunwave means for Substance Use Disorder Providers:

15%
increased marketing ROI

42%
faster intake

39%
increased conversion

28%
increased clinical productivity

33%
increased patient retention

6+%
higher collections

Stop wasting hours trying to find answers hidden in data. Get the information you need to optimize your center.

In a recent survey, 9 out of 10 addiction providers reported significant staffing challenges within their organization. Three-quarters of those providers reported substantial impacts on their ability to take on new patients. Yet nearly a third are manually combining clinical, financial, and operational data to manage their centers. Another 20 percent use a homegrown solution to drive business insights; an alarming 16 percent cannot connect data across the patient journey.

Hear From Our Clients

“I would honestly make a recommendation for anyone that’s working in client care to be using Sunwave.”

– Manny Rivera at Steps to Recover

“Sunwave allows us to stay on top of what we need to get done, no matter what that volume is. It’s an easy-to-use system, and my staff have become experts in it.”

– Jake Massaro at Step to Recovery

“Since onboarding with Sunwave, our company has doubled in size, and Sunwave has been a great partner in making that happen, allowing us to make the necessary changes to accommodate that growth.”

– Loree Cohen, Co-Founder and Director
of Clinical Programming at Inneractions

“The feedback that I get from the staff here is that it made the functionality of their job a lot easier, a lot quicker, which in part makes my job easier as well.”

– Joe Mistrulli, Program Director at Inneractions

“That process (MARA) has cut down two to three minutes per session note, which overall saves time. Think if we have 15 clients, it’s about 40 minutes of saved time that they can move on to the next thing.”

– Manny Rivera at Steps to Recovery

“Over the years, our organization has grown, and Sunwave has been able to provide us the things that we need throughout all of our stages of growth.”

– Joe Mistrulli, Program Director at Inneractions

“When I started at this facility, we really only had one location. Going from maybe 2 to 300 calls a month to where we are now—four plus locations, five levels of care—we are now taking somewhere around 3,000 calls a month, and Sunwave was able to grow with us.”

– Jake Massaro at Step to Recovery

“Initially, my clinicians were very much against using the feature (MARA). Once they started, however, they fell in love because it took their observations, their clinical impressions, and put it into verbiage that sounded much better than they could possibly come up with.”

– Loree Cohen, Co-Founder and Director
of Clinical Programming at Inneractions