Lightning Step and Sunwave Health have come together to better serve you. Learn more.
Lightning Step and Sunwave Health have come together to better serve you. Learn more.
Most telehealth platforms sit outside your EMR. Sunwave’s is built into it — same login, same documentation workflow, same billing process whether the session is in-person or virtual.
A telehealth platform built for general healthcare doesn’t account for group therapy, treatment plan continuity, or the documentation requirements that come with behavioral health compliance. Sunwave does.
One-on-one therapy, group sessions with unlimited participants, psychiatry appointments — all supported natively. No participant caps, no workarounds.
Forms completed and documents signed during or after a telehealth visit link automatically to the patient record — no manual transfer, no chasing down paperwork after the session end.
Consent to treat, confidentiality agreements, and program documents sent, signed, and filed electronically before your patient joins the call.
Text and email reminders sent automatically at intervals you define, so patients show up and your schedule stays full.
Every session encrypted and logged. No separate security review.
A telehealth no-show costs exactly as much as an in-person one and they happen more often when patients don’t have a commute holding them accountable.
Sunwave’s automated reminder system sends text and email reminders at the intervals you choose — one hour before, one day before, one week out. Customizable to match your program’s voice. Sent to individuals or groups in a single action.
Your schedule stays full. Your staff doesn’t have to chase.
A telehealth session that ends with incomplete documentation is a compliance risk and a billing problem. Most platforms leave that gap open — forms are a separate step, signatures are collected somewhere else, and staff reconcile everything after the fact.
Sunwave closes that gap before the session starts.
Send consent to treat, confidentiality agreements, and program documentation forms directly to patients — completed, signed, and filed electronically before they join the call. Every form linked automatically to the patient record in Sunwave’s EMR. Every open, completion, and signature timestamped and audit-ready.
No chasing. No gaps. No separate recordkeeping.
If your virtual care workflow lives in a different platform than your documentation and billing, your team is paying the price every day in extra logins, manual transfers, and documentation gaps.
Sunwave’s telehealth is part of the same platform, so virtual care works exactly the way in-person care does, without the administrative overhead.
