Lightning Step and Sunwave Health have come together to better serve you. Learn more.
Lightning Step and Sunwave Health have come together to better serve you. Learn more.
When your inquiry tracking, bed board, VOB status, referral attribution, and marketing data don’t connect, someone is manually reconciling them. Usually the wrong person, at the wrong time, while an inquiry sits unanswered.
Sunwave consolidates what used to require five tools into one admissions command center.
Every inquiry, discharge, prescreen, and assessment in one view — so your team always knows where every patient stands without asking around.
Sunwave's marketing analytics connect every referral source to real outcomes — inquiries, admissions, and campaign ROI — so you can invest your BD time where it converts.
Every inbound call logged with demographics and referral data — so nothing falls through and your team knows exactly which calls are turning into admissions.
Every referral source tracked, tagged, and centralized — so your team has full visibility into every relationship and nothing gets lost in someone's personal phone or inbox.
Scheduling visible across your entire team: appointments, clinical notes, and availability in one place so everyone stays coordinated without a separate conversation.
How many inquiries came in today? Which ones have a completed VOB? Which beds are available and which are pending discharge? Most admissions directors are answering these questions by asking around.
Sunwave gives you the answer at a glance.
Your business development team is calling, visiting, and building relationships with dozens of referral sources. Do you know which ones are actually driving admissions and which ones are just friendly?
Sunwave’s marketing analytics connect every referral source to real outcomes — inquiries, admissions, length of stay, and re-admissions — so you can invest your BD time where it converts.
An unanswered call at 11pm. A voicemail that sat in a shared inbox until Tuesday. A family member who called three times and never heard back. These aren’t just missed admissions, they’re people who needed help and didn’t get it.
Sunwave’s call tracking ensures every inbound call is logged, assigned, and followed up — with the full conversation history your team needs to pick up where someone else left off.
From the first inquiry call through admission, your admissions team needs the full picture — not a phone note from two days ago that nobody can find. Sunwave’s client management gives every team member the context they need before they pick up the phone.
The hospitals, physicians, courts, EAPs, and community organizations sending patients to your facility are your most valuable business relationships. Sunwave’s referral contact manager gives your business development team the tools to build, track, and measure those relationships while attributing every admission back to its source.
A family calls in crisis. They’re ready. Your bed is available. And then the pre-admission process — assessment scheduling, placement coordination, paperwork — creates three days of friction and they go somewhere else.
Sunwave’s pre-admissions tools keep the process moving from the moment someone says yes.
Recovery doesn’t end at discharge and neither does your responsibility to the people you treated. Sunwave’s Alumni Management gives your team the tools to stay connected, act early, and prove that your program’s impact outlasts a 30-day stay.
