Lightning Step and Sunwave Health have come together to better serve you. Learn more.

Work hard. Have fun. Get results.

Join Our Team

At Sunwave, we improve behavioral health and addiction treatment facility functionality to achieve better results for patients, caregivers, and administrators. If you’d like to be a part of this, check out our open positions and see if one is right for you!

Benefits

Taking care of our team’s physical and mental health is a priority at Sunwave. To this end, we offer a full suite of employee benefits. Additionally, we support lifelong learning to help our employees reach their personal and professional goals.

Medical

Comprehensive coverage to take care of physical and mental well-being for yourself and your family.

Dental

Oral health is foundational to overall health. Take care of your smile with the help of employer-provided dental insurance.

Vision

Manage vision care with insurance that provides discounts on exams, glasses and contacts, lenses, frames and more!

401(k)

Plan for the future with regular investments in retirement savings with employer match!

Disability & Life

Keeping you covered, even for those things you can’t plan for.

Parental Leave

Make the most of life-changing events with partially-paid parental leave.

Senior woman, exercise and group in garden at retirement village, health and fitness class in morning. Elderly people, workout and diversity with cardio training, excited and wellness in summer

Mission

Why We Are Here

Sunwave was created to support the needs of behavioral health and addiction treatment facilities. Our platform reduces the administrative burden so that resources can be directed to better patient outcomes. At Sunwave, we have assembled a team with over 100 years collective experience in the psychiatric and substance abuse treatment field. Our commitment to improve behavioral health treatment is ongoing.

Values

How We Do It

We assembled a team of expert resources to design the platform and continuously improve it, adding new capabilities and features according to client feedback. With this team, we aim to provide unparalleled service and support to all clients, at all times.

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Notice on Recruitment Fraud

Sunwave has been made aware of fraudulent recruitment activity where individuals and organizations have falsely claimed to recruit on our behalf. Recruitment fraud is a sophisticated fraud involving the offer of fictitious job opportunities.

This kind of fraud is normally done through unsolicited emails, online recruitment services (sometimes even legitimate platforms such as LinkedIn), bogus websites and even text messages claiming to be from Sunwave. We recommend that you do not respond to unsolicited offers of employment from people claiming to work for, or be affiliated with, Sunwave.

How you might recognize recruitment fraud? Our organizations will not request personal information before you have first applied on our career site. We will never send an unsolicited Microsoft Teams meeting link via email and ask you to join an interview without a prior application on file.

Any email from a representative of our company will be from an @sunwavehealth.com email address.

Don’t take our word for it, see what our team says

DEI

Diversity in the Sunwave team makes our business better, boosting innovation, creativity, and resilience. Sunwave provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Open Positions

Implementation Specialist

Remote | Full Time

Position Overview

The Implementation Specialist ensures the successful onboarding, configuration, and adoption of Sunwave’s technology solutions by our clients, enabling them to operate more efficiently and deliver high-quality care. The ideal candidate is customer-focused, detail-oriented, and technically curious, with the ability to manage multiple implementations simultaneously while building strong relationships with clients and internal stakeholders.

Support Advisor (RCM/Billing Focus)

Remote | Full Time

Position Overview

The Support Advisor will resolve common customer issues accurately and consistently, while building product and workflow knowledge through repetition, coaching, and strong process adherence.
This role will initially focus heavily on RCM/billing support, so the ideal candidate should enjoy
logical thinking, reasoning through problems, working with numbers, and investigating how
system configuration impacts outcomes.

Marketing Operations Manager

Remote | Full Time

Position Overview

The HubSpot-focused Marketing Operations Manager will build, optimize, and scale Sunwave’s revenue infrastructure. This role will drive lead acquisition, ensure compliant data management, and provide deep analytics. The ideal candidate will bridge the gap between marketing strategy, sales execution, and technical implementation, and will fix and document errors before anyone else notices.

Account Executive

Remote | Full Time

Position Overview

The Account Executive is an independent, full-cycle sales professional responsible for
growing revenue within an assigned territory of Substance Abuse Treatment organizations.
They own the entire sales process from prospecting through close, build meaningful
relationships with key decision-makers, and consistently deliver against quota by connecting
client needs to the value of our EMR platform.

Platform Integrations

Open Positions

We’d love to learn more about you. Check out our open positions by clicking the link below! Thank you for your interest in Sunwave.