Admissions

First Call to Day One - Without the Chaos

Admissions coordinators are the bridge between a patient in crisis and the care that changes their life.

Sunwave gives your team the tools to move faster, verify benefits instantly, and keep patients engaged from the moment they call — so fewer fall through the cracks.

Sound familiar?

A patient calls in crisis — but insurance verification takes days and they go cold
Your team is chasing authorizations manually while the next call goes to voicemail
Intake paperwork is incomplete on day one because nothing was standardized
Patients say they're coming — then don't show up

Every hour of delay is a patient who might not make it to treatment. Your admissions team deserves better tools.

Everything Your Admissions Team Needs to Move Faster

Instant Benefits Verification

Insurance answers in minutes, not days. Know what's covered before the conversation goes any further.

Faster Treatment Authorizations

Digitized utilization review means authorizations come back faster, with less back-and-forth. Fewer delays. Fewer patients who give up while waiting.

Standardized Intake, Every Time

Structured intake workflows capture the clinical and financial information you need before day one — so your clinical team is prepared and nothing falls through the cracks.

Logistics That Get Patients There

Coordinating transportation and travel shouldn't fall on your team's plate. Sunwave handles the logistics so patients arrive — instead of backing out.

Communication That Keeps Families In

Automated, consistent communication from first call to admission keeps families informed and patients committed. Less anxiety. More show-ups.

Imagine This

A patient calls at 9am. By noon, benefits are verified, authorization is submitted, travel is coordinated, and the family has received an update. Your coordinator is already on the next call.

That’s what admissions looks like on Sunwave.