Lightning Step and Sunwave Health have come together to better serve you. Learn more.
Lightning Step and Sunwave Health have come together to better serve you. Learn more.
Detox-specific clinical documentation: CIWA-Ar, COWS, MAR, and physician orders built into the workflow
SUD-native billing with 42 CFR Part 2 compliance, utilization review support, and commercial authorization management
One platform connecting admissions, clinical care, billing, and alumni engagement across every level of care
SUD referrals come from hospitals, courts, EAPs, primary care providers, and peer operators. Every source has different follow-up requirements, different conversion timelines, and different relationships that need active management. An inquiry that sits unanswered for two hours is often a patient who called someone else.
Sunwave’s CRM gives your admissions team real-time visibility into every inquiry, every referral source, and every available bed, so you move faster than your competition and never lose a patient in a shared inbox.
Detox documentation isn’t a simplified version of behavioral health documentation. It’s more demanding. Structured withdrawal scoring with CIWA-Ar and COWS, medication administration records tied to physician orders, frequent vital sign charting, and 42 CFR Part 2 compliance that goes beyond standard HIPAA. Platforms that force this into generic progress note templates create compliance risk and clinical workarounds from day one.
Sunwave’s EMR handles the full SUD clinical workflow, from medically managed detox through residential, PHP, IOP, and outpatient step-down. With AI-assisted documentation, clinician time on notes is reduced without sacrificing the detail accreditors and payers require.
Most former patients lose contact with their treatment center within 30 days of discharge.
Sunwave’s alumni management is built into the platform with automated follow-up schedules, real-time engagement tracking, and early warning signals so your team can reach out before a setback becomes a crisis.
Every departure impacts revenue, retention, and patient outcomes.
Calculate the hidden cost of turnover and see how Sunwave helps your team operate more efficiently.
