All behavioral health EMR comparisons
Sunwave vs. Sigmund AURA
An enterprise EMR needs to work for admissions, clinicians, and finance. At Sunwave, we connect those teams through our behavioral health platform. If you are considering Sigmund AURA, see how our admissions tools, configurable clinical records, and revenue-cycle capabilities fit the way your organization operates.
Why consider Sunwave alongside Sigmund AURA?
Choose Sunwave when you want to bring admissions visibility, clinical documentation, and financial operations into the same software decision. Our CRM, EMR, revenue-cycle tools, and telehealth tools support that connected approach. AURA also spans clinical, medical, financial, and operational functions. The sections below explain our strengths and the scope to compare.
Give each team a clear place in the workflow
Consider a hypothetical organization with several locations. One site needs to check bed availability, another needs a treatment-plan template suited to its program, and finance needs to follow claims and payments. A software decision that serves only one department will leave important work unresolved. Build the selection around those day-to-day responsibilities.
With Sunwave, admissions teams have inquiry tracking, a bed board, and referral-source attribution; clinical teams have configurable templates and treatment plans; and finance teams have claims tools and financial dashboards. These are concrete reasons to consider our platform when several teams need to work around the patient record.
Your sites may need different forms, permissions, and interfaces. Define those requirements with our team early, including who will maintain them after launch. That makes your Sunwave proposal a plan for the work your organization needs to do.
How Sunwave and Sigmund AURA address six operational needs
1. Package boundaries and record ownership
Our EMR brings admissions records, assessments, treatment plans, and billing into a patient file. AURA also describes several functions working within one system. In each implementation plan, identify where demographics, assessments, services, charges, and payments are maintained and which external interfaces create or update copies of those records.
2. Admissions and CRM
Our CRM includes inquiry tracking, VOB status, a bed board, referral-source attribution, call tracking, and pre-admission assessments. Sigmund describes connected EHR, RCM, and CRM platforms. Ask Sigmund to identify which AURA or CRM components support your referral-to-admission process, then compare that setup with the workflow you review with our team.
3. Clinical configuration and governance
Our EMR includes configurable templates and treatment plans. Sigmund advertises AURA configuration and customizable intake, treatment-planning, documentation, and discharge workflows. For both systems, establish who maintains forms and rules, how changes are tested across locations, and how staff can interpret records created with an earlier form version.
4. Revenue-cycle handoffs
Our revenue-cycle tools include claim creation, claim-status and error checks, remittance matching, dashboards, and reports. AURA lists billing and collections, claim generation and submission, and revenue-cycle tools. Follow a documented service through each proposed setup: where does the charge originate, who handles an authorization or claim exception, and how is the payment reconciled?
5. Virtual care and patient engagement
Our telehealth tools are integrated with the EMR and link completed forms to the patient record. Sigmund lists integrated telehealth, a patient portal, and a cloud-based mobile platform for AURA. Review the full session workflow in each proposed setup, including access, consent, documentation, signatures, charges, and a failed connection. Your security and privacy teams should assess the controls required for your organization.
6. Reporting, exports, and data portability
Our revenue-cycle tools include financial dashboards and billing reports. AURA advertises data collection and reporting, embedded analytics, dashboards, and Power BI. Bring the reports and export requirements your organization uses to each discussion. The implementation agreement should specify formats, field definitions, frequency, fees, and access to data at the end of the contract.
Plan configuration and implementation early
Sigmund AURA offers a configurable workflow engine and third-party integrations, alongside implementation and managed-hosting services. For your Sunwave project, start with the forms, locations, roles, and systems that matter to your staff. Separating essential launch requirements from later changes helps make the implementation discussion concrete.
Give each implementation deliverable an owner and an acceptance standard: configuration, integrations, data migration, testing, training, and go-live support. Have the proposal identify included work and separately scoped services. A clear plan matters more than a broad promise about implementation speed.
Questions to put in both proposals
- Which quoted modules provide EHR, CRM, RCM, telehealth, patient engagement, outcomes, and analytics, and which capabilities require separate licenses or third-party products?
- Who owns workflow configuration after launch, which changes require paid vendor services, and how are configurations tested, versioned, approved, and moved between locations?
- Which integrations are required for the scripted workflow, and what data model, API, export, reconciliation, monitoring, and failure-recovery responsibilities apply to each one?
- What are the implementation phases, customer staffing assumptions, migration limits, training deliverables, support hours, hosting responsibilities, service levels, data-return terms, and termination assistance?
- What is the total proposed cost for the required modules, configuration, integrations, migration, training, hosting, support, usage charges, and internal customer labor?
Clarify the Sigmund package boundary
Does Sigmund offer CRM, billing, and AI capabilities?
AURA’s product page advertises billing and revenue-cycle capabilities. Sigmund’s broader platform overview advertises connected CRM and AI-powered documentation and workflow capabilities across its platform. These pages do not establish that every advertised capability is included in every AURA proposal. Require the quote to identify the product or module providing each capability, its license and implementation fees, and any required integration.
Sources and current product pages
- Sunwave products: EMR, CRM, RCM, and telehealth
- Sigmund product documentation: AURA product page and current platform and services overview
Product capabilities, packaging, services, and pricing can change. Confirm the included scope, fees, implementation commitments, and data-return terms in the current proposal and contract.
Explore Sunwave with your admissions, clinical, and finance teams
Bring us one workweek’s worth of representative tasks and the needs of each location. We will show you the Sunwave products that support those teams and discuss your configuration and integration requirements. Make your next EMR decision around the whole organization.